:root {
  --ink950: #04120f; --ink: #071d1a; --ink900: #0d2925; --ink700: #1d3d38;
  --cream: #f6f1e4; --muted: #9fb2ad; --gold: #d4a95e; --red: #e07a6b; --green: #7fbf8e;
  --r: 12px;
}
* { box-sizing: border-box; }
body { margin: 0; background: var(--ink); color: var(--cream); font: 15px/1.45 -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif; }
h1, h2 { font-family: Georgia, "Times New Roman", serif; font-weight: 700; }
h2 { font-size: 26px; margin: 0 0 16px; }
a { color: var(--gold); }
button { font: inherit; cursor: pointer; border: 0; border-radius: 999px; padding: 10px 18px; background: var(--gold); color: var(--ink950); font-weight: 600; }
button.ghost { background: transparent; color: var(--cream); border: 1px solid var(--ink700); }
button.small { padding: 5px 12px; font-size: 13px; }
input, select, textarea { font: inherit; color: var(--cream); background: var(--ink900); border: 1px solid var(--ink700); border-radius: 8px; padding: 10px 12px; width: 100%; }
label { display: block; color: var(--muted); font-size: 13px; margin: 14px 0 6px; }
[hidden] { display: none !important; }

.login { max-width: 360px; margin: 12vh auto; padding: 0 16px; }
.login-logo { width: 160px; }
.login button { margin-top: 16px; width: 100%; }
.msg { color: var(--muted); min-height: 1.4em; }
.denied { text-align: center; margin-top: 30vh; }

.top { position: sticky; top: 0; z-index: 2; display: flex; align-items: center; gap: 20px; padding: 12px 24px; background: var(--ink950); border-bottom: 1px solid var(--ink700); flex-wrap: wrap; }
.top-logo { height: 26px; }
nav { display: flex; gap: 4px; flex: 1; flex-wrap: wrap; }
nav a { color: var(--muted); text-decoration: none; padding: 8px 12px; border-radius: 999px; }
nav a.on { background: var(--ink900); color: var(--cream); }
.badge:not(:empty) { background: var(--gold); color: var(--ink950); border-radius: 999px; padding: 0 7px; font-size: 12px; font-weight: 700; margin-left: 4px; }
.view { padding: 24px; max-width: 1200px; margin: 0 auto; }

.cards { display: grid; grid-template-columns: repeat(auto-fill, minmax(180px, 1fr)); gap: 12px; }
.card { background: var(--ink900); border-radius: var(--r); padding: 16px; }
.card .v { font-size: 30px; font-weight: 700; }
.card .l { color: var(--muted); font-size: 13px; }

table { width: 100%; border-collapse: collapse; background: var(--ink900); border-radius: var(--r); overflow: hidden; }
th, td { text-align: left; padding: 10px 12px; border-bottom: 1px solid var(--ink700); vertical-align: top; }
th { color: var(--muted); font-weight: 600; font-size: 13px; background: var(--ink950); }
td.num { font-variant-numeric: tabular-nums; text-align: right; }
.pill { display: inline-block; border-radius: 999px; padding: 1px 9px; font-size: 12px; font-weight: 600; background: var(--ink700); }
.pill.open, .pill.queued { background: var(--gold); color: var(--ink950); }
.pill.answered, .pill.published { background: var(--green); color: var(--ink950); }
.pill.failed, .pill.rejected { background: var(--red); color: var(--ink950); }
.muted { color: var(--muted); }
.toolbar { display: flex; gap: 8px; align-items: center; margin-bottom: 14px; flex-wrap: wrap; }
.toolbar select { width: auto; }
.ticket { background: var(--ink900); border-radius: var(--r); padding: 16px; margin-bottom: 12px; }
.ticket .meta { color: var(--muted); font-size: 13px; display: flex; gap: 10px; flex-wrap: wrap; align-items: center; }
.ticket p { white-space: pre-wrap; margin: 10px 0; }
.ticket .actions { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }
.ticket textarea { margin: 8px 0; min-height: 60px; }
.note { color: var(--muted); font-size: 13px; margin-top: 16px; }
@media (max-width: 700px) {
  .view { padding: 16px; }
  table { font-size: 13px; }
  .hide-sm { display: none; }
}
label.inline { margin: 0; }
input.search { max-width: 320px; }
th.key { width: 220px; }
.toolbar.spaced { margin-top: 14px; }
h2.section { margin-top: 28px; }
button.wide { width: 100%; }
.center { text-align: center; }
select.narrow { width: auto; min-width: 140px; }